Reference

Your privacy choices stay clear

Your privacy choices, account records and UPI, Paytm, PhonePe wallet logs are handled under one 6o2 policy, so you can see what we collect before you open an…

UPI record handlingCookie choicesAccess requestsRetention checks
6o2 Your privacy choices stay clear
HELP DESK

Reach us about your privacy

Privacy requests should reach the team that can verify your account and trace the relevant record without exposing more data than needed.

Privacy email Write to our privacy desk with your account email, registered phone and the exact request. We will check ownership first, then route the case to the team handling account or wallet records.
Account support chat Use chat after login when your request involves recent activity, cookie settings or a data correction. Chat helps us match your active session without asking you to repeat private details.
Wallet record request For UPI, Paytm, PhonePe or Google Pay questions, share the payment reference and date. We compare it with our internal wallet log before giving any account-specific reply.
ACCOUNT CARE

How we protect account data

We handle privacy as an operating practice, not as a document stored away from the product.

Account data minimised

We ask for the data needed to create and protect your account, such as contact details, login credentials and verification records. Extra data is not requested unless a support or compliance step needs it.

Payment record care

UPI, Paytm, PhonePe and Google Pay references are stored as wallet records, not public account details. Support can use them to trace a transaction, but access is limited to trained staff.

Cookie controls

Cookies help keep you logged in, remember privacy choices and protect sessions from misuse. You can manage browser cookies, though some account-security checks may need essential cookies to work.

Access protection

We use session checks, device signals and account verification to reduce unauthorised access. If a login looks unusual, we may ask for an extra confirmation before showing sensitive account records.

Retention checks

We keep account and wallet records for as long as needed for service, legal duties, disputes and security checks. When a record is no longer needed, we delete or anonymise it.

Correction requests

If your saved contact detail or profile field is wrong, ask us to update it. We may verify ownership before changing data that affects login, wallet access or account recovery.

Privacy answers before you join

These answers explain common privacy requests in plain language, including what data we collect, how wallet records are handled and how you can contact us. They apply to your account activity on 6o2 in India, subject to local law and the checks needed to protect private records.

We collect contact details, login credentials, device signals, session activity and wallet records needed to create, protect and operate your account. We may also keep support messages when they relate to privacy or account access.

Yes, you can ask for a copy of data linked to your account. We will verify ownership first, then prepare the relevant account, support and wallet records that can be shared under applicable law.

Wallet references from UPI, Paytm, PhonePe and Google Pay are used to trace payment activity and resolve account questions. They are not shown publicly, and internal access is limited to teams handling those records.

Cookies support login sessions, privacy preferences, fraud checks and account security. You can adjust browser settings, but some essential cookies may be required so private areas of your account work correctly.

We keep records only for service needs, legal duties, security checks and dispute handling. Retention length can differ by record type, such as login logs, wallet activity, support messages or verification files.

Yes, you can request a correction when saved profile data is inaccurate. We may ask you to confirm account ownership before updating details tied to login, wallet access, recovery or security checks.

Contact our privacy desk or use logged-in chat with your account email, registered phone and a clear request. We will route the matter to the team that can review the correct record safely.