Reference

Legal terms for your 6o2 account

Our legal page puts account terms, privacy handling, cookie use and India payment record practices in one place, so you know what applies before you open an account.

India termsUPI recordsCookie choicesSupport contacts
6o2 Legal terms for your 6o2 account
CONTACT PATHS

Reach us on legal questions

Legal questions often need a clear trail, so we separate them from routine account chat.

Legal email Use the legal contact address shown inside your account for privacy requests, account-term questions or written objections. Add only the documents needed for the request, and avoid sending card images or unrelated personal files.
Account chat Chat can record a first legal concern and send it to the right queue. Ask for a case reference, then keep that number for later replies about data correction, access checks or wallet-record disputes.
Security contact If you think someone accessed your account without permission, contact security from the account page or email route. We may pause account actions while we check login records, device history and payment references.
RIGHTS HANDLING

How your account rights are handled

We handle legal requests through account records rather than guesswork. That means we may check login times, device details, wallet entries, support chat text and payment references before replying.

Data use

We use account data to create your profile, process wallet activity, answer support requests, check account access and meet record duties. We do not ask for extra personal details unless a specific legal or security reason applies.

Cookie control

Cookies help keep you signed in, remember language choices and measure site performance. You can change browser settings, though some account pages may not load correctly if required session cookies are blocked.

Account security

Login records, device signals and password-reset history help us protect your account. When unusual access appears, we may ask for confirmation before allowing wallet changes, profile edits or sensitive request replies.

Record keeping

We keep account and payment records for periods needed to handle disputes, audits, security checks and legal duties. When a record is no longer needed, we remove it or reduce it where practical.

Change requests

You can ask us to correct inaccurate profile details or update contact data. We may need to confirm the request from your registered email or phone before changing anything tied to account access.

Lawful access

If access from your location is restricted, we may block or close account activity. Eligibility depends on local law and is available where local law permits, even when your device can load the site.

Legal answers before you open your account

This section answers the legal points we are asked about most before an account is opened or after a support case starts. It covers access, privacy, cookies, payment records, correction requests and account restrictions in plain language. If your matter involves a live dispute, use the contact route above so we can connect your question to the right account record.

You may open an account only where local law permits access and eligibility. We may ask for identity or location checks, and we may refuse or close access if legal requirements are not met.

We collect details needed to run and protect your account, such as contact data, login records, device signals, wallet references and support messages. Extra documents are requested only when verification or a dispute requires them.

We use payment references to match wallet activity, confirm status, check disputes and answer account questions. These records are handled with your account file and are not used outside the stated account or legal purpose.

Yes. Send the correction request through the legal email or account chat, and include the detail that needs changing. We may confirm your identity before updating email, phone, name or payment-linked records.

You can adjust cookie settings in your browser. Required session cookies may still be needed for secure login, account pages and wallet records, so some parts of the site may not work if they are blocked.

We keep records for as long as needed for account operation, dispute handling, security checks and legal duties. When those reasons no longer apply, we remove the record or reduce the personal detail where practical.

Use the legal contact path inside your account or start with account chat and ask for a case reference. Include dates, account contact details and any payment reference that helps us locate the issue.